Richard Anthony Garcia

rickagarcia@gmail.com

Equipped to leverage knowledge of strategic consulting, project management techniques, and communication skills to successfully manage projects, streamline processes and execute strategy upon entry into a fast-paced business environment. Intuitive and creative go-to manager for high-profile projects and presentations of action-oriented/solution-based plans to top executives.

Professional Experience

Kyocera Wireless (2005-Present)
Program Manager, Service Operations (San Diego, CA)
Promoted from Business Analyst to Program Manager, skipping intermediate role. Reported dually to department’s Senior Manager and Director. Ranked in top five percent of Kyocera in 2006-2009 annual performance reviews.

• Worked cross-functionally with systems, sales, quality, operations, engineering, and account management teams to drive projects successfully from conception to completion.
• Developed and standardized business processes for product management and system usage.
• Led “Green Initiative,” implementing an in-field recycling program designed to simultaneously comply with environmental regulations and unlock revenue from reclaimed commodity material.
• Brokered strategic partnership with auction house to resell excess materials; drafted RFP, coordinated pilot program, led contract negotiations, and oversaw quarterly auctions ensuring minimal brand risk and maximum returns.
• Designed Excel-based ROI templates and forecasting models for cost- and risk-assessments.
• Constructed financial model projecting impact to divisional bottom-line from modifications to standard warranty offering.
• Structured pricing programs for top customers, incenting increased purchasing while maintaining departmental margin goals.
• Managed orientation and training program for new business analysts on Global Business Strategy team.
• Coordinated company response to ameliorate large unexpected phone failure, saving $500k and minimizing brand injury.
• Reduced on-hand inventory from $12M to $3M through a self-developed dynamic amortization schedule.
• Represented Kyocera at industry tradeshow successfully informing and convincing customers of the value that Kyocera provides.

Corporate Executive Board (2004 to 2005)
Research Associate, Corporate Strategy (Washington D.C.)
• Consulted for senior corporate strategists at Fortune 500 companies on issues including merger and acquisition trends, globalization initiatives, and strategies for competing in consolidating industries.
• Authored strategy brief on business process reengineering, which became one of the top requested studies amongst membership.
• Researched and evaluated innovative corporate strategies, tools, and dashboards to monitor and manage projects and portfolios.

San Diego Regional Chamber of Commerce (Summer 2003)
Public Policy Intern (San Diego, CA)
• Identified and researched policy issues including revenue generation via waste management and the urban impact of big-box retail development.
• Presented research and analysis to Senior Policy analysts for review and dissemination into business community.

Merrill Lynch (Summer 2002)
Financial Consultant Intern (San Diego, CA)
• Identified and researched target client markets and analyzed stocks, derivatives, and commodities.
• Provided support to senior consultant and organized client-advisor meetings.

Educational Background

Duke University (Durham, NC) (2000-2004)
B.A., Public Policy (3.3/4.0 GPA)
• Courses: Accounting, Microeconomics, Statistics, Economic Analysis of Public Policy, Ethics
• Leadership: Director of Student Services (2004), Senator (2000-2003)

University of Glasgow (Scotland, UK) (Fall 2002)
Study-abroad program, Comparative Economics and Politics